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New ServiceForge survey highlights growing demand for human engagement in customer service interactions

Summary by callmor.ai · Jun 20, 2026 · 1 min read

New ServiceForge survey highlights growing demand for human engagement in customer service interactions

This is an AI-written summary of an article originally published by R&R — Restoration Industry News. Please read the original article for the full story.

A new ServiceForge survey found consumers prefer speaking with a real person over AI when contacting home service businesses, citing trust, empathy, loyalty and better problem resolution as key factors.

AI summary by callmor.ai, based on reporting by R&R — Restoration Industry News. Read the original article →

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